Online Shopping Terms & Conditions
MyKBeauty is owned by and operates under MKB (MyKBeauty) Korea. The following Terms and Conditions apply to your use of our online shop and the supply of products from the shop. By ordering goods from our online shop, you acknowledge that you have read, understood and agree to be bound by these Terms and Conditions.
Buyers You may buy products offered online by us by completing the order form available on our website. To order from our website, you must be at least 18 years of age. By placing an order, you confirm that you are at least 18 years of age and that all information you provide is accurate, complete and not misleading. You agree to deal with us in good faith and in compliance with all applicable laws. We may cancel orders where we consider that you have not dealt with us in good faith or have otherwise breached applicable laws, even if the order has been confirmed and payment received. If we have received payment and we cancel the order, we will notify you and refund payments received, less delivery charges and applicable taxes and duties, at our discretion.
Payment All orders must be prepaid prior to shipping. MyKBeauty accepts payment by credit card, paypal and direct deposit. Please note that direct deposit will incur up to an additional 2 days processing time for payment to be received. All orders will be confirmed by email once payment is received.
Delivery/Shipping We deliver to Australia, US, New Zealand and other countries upon inquiry. A Standard delivery fee of AU$9.90 for shipping to Australia and New Zealand applies purchases under AU$125, US$7 for orders to the US apply to purchases under US$85. From February 2021, this delivery fee is no longer applicable due to the international shipping status changed. Until the situation is resolved, free DHL shipping for orders over $380 will be applied. For orders under $380, shipping fee is It is $48. Your obligation to ensure the delivery address is correct at the time of ordering. If you are not at the specified address and delivery fails, we reserve the right to charge additional re-delivery costs.
Returns and Refunds Policy MyKbeauty will allow returns in the event that the products delivered
* Do not match product ordered
It is your responsibility to contact us with the intention to return products, and to do so within a reasonable timeframe from receipt of goods. MyKBeauty considers a reasonable timeframe to be within 3 days of receipt of products. You must provide appropriate reasons for why the product is defective, provide proof of purchase and organise shipping for returned goods with gifts sent with. Once goods received and checked for defect we will provide a full refund, less applicable delivery charges. Please note that no refunds will be issued if you have simply changed your mind.
Cosmetic packaging colour, design may be changed by the cosmetic company. MyKBeauty will try to advise if the packaging has been significantly different from the description image. This cannot be the reason for refund/exchange.
Entire Agreement These Terms (including any terms or policies incorporated by reference) set out the entire agreement between you and us and supersedes all prior communications.
Alterations We may alter these Terms from time to time by posting the altered version on our website. You should visit the website regularly to keep up to date with any alterations. In the case of an alteration, the altered Terms only apply to goods ordered via the website after the alteration takes effect.
Last update 17 October 2019